Privacy Policy

This privacy policy describes how Courtier Immobilier Agent/Broker collects, uses and shares informatioCette politique de confidentialité vous explique comment ce site de courtiers immobiliers recueille, utilise et partage les informations que vous fournissez à votre sujet.

What is personal information?

Personal information is generally any information about an identifiable individual other than the name, title, business address or telephone number of an employee of an organization, provided that such business contact information is used solely to contact the employee in a professional or business capacity.

How does the agent/broker collect your personal information from you?

E-mail messages may contain privileged or confidential information. If you are not the intended recipient of a communication or if you receive one in error, please notify the sender and destroy the message without copying or disclosing its contents.

You will be told why the use of the personal information collected is necessary for certain activities on our sites (e.g., when you contact us with a question or request). For these activities, we may collect, for example, your name, street address, telephone number, e-mail address and postal code. When you complete an application for a loan or real estate products and services on an agent/broker's site, it may be necessary for us to obtain additional information from third party sources. We do not collect more information than we need.

Does the agent/broker collect or use personal information it has collected through technological means?

The agent/broker site collects some information about you using technological means. Therefore, it may not be readily apparent to you that this information is being collected. For example, when you visit our sites, your IP address may be collected so that we know how many times we have been visited by different individuals. An IP address is often associated with the location from which you enter the Internet, i.e., your Internet Service Provider, business or company. This information is not personally identifiable.

How does the agent/broker use the personal information you have given them?

We collect and use personal information to respond to your questions or comments, to send you information about our real estate or mortgage services or about our company, to promote products and services of third party suppliers to the agent/broker, to administer certain services identified to you at the time of collection, to refer you (with your consent) to another agent or broker for a service we cannot provide. We will use this information for statistical analysis and marketing purposes on a non-identifying basis.

In no event shall its directors, employees, brokers or suppliers be liable, directly or indirectly, for any direct, indirect, consequential, punitive, special or other damages: loss of data, income or profit; loss of or damage to property; or claims of third parties arising out of or in connection with the use of this web site and its contents or any other hyperlinked web site.

To whom will the agent/broker provide your personal information?

Personal information is used by us and others on our behalf. We will only disclose it to the following people and for the following purposes:

  1. To third party service providers with whom the Agent/Broker has a contractual agreement, including appropriate privacy standards, for the purpose of (i) performing functions such as data processing, database services, marketing or information technology support (ii) submitting and processing your applications for loans, real estate products and services, or other applications relating to the products or services of our third party service providers; (iii) providing insurance for agent/broker product liability claims on behalf of the agent/broker; or (iv) referring you to another agent or broker;

  2. To comply with any legal action such as an injunction, enforce our agent/broker site terms of use/agreement, or protect the safety of our guests and our site;

  3. As permitted or required by law.

We will let you know at the time the information is collected if we plan to share it with a third party; we will tell you the type of company with whom we will share the collected information; we will describe the information we will share (such as your street address or email address); and we will only share the data if you agree. We recommend that you contact these third parties directly for additional information about their privacy policies.

However, we may also (a) disclose personal information to a prospective purchaser in connection with a transaction involving the sale of our business, and (b) send personal information abroad for the purposes identified above, including for processing and storage by service providers in connection with such purposes. Please note that while such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to governments, courts, law enforcement or regulatory agencies of that country and in accordance with its laws.

Links and disclaimer for linked sites

Please note that once you click on a link on the agent/broker's site, you may leave that site for a site that is no longer controlled by the agent/broker and to which our privacy policy no longer applies. You should read the privacy policy, if any, of each linked site to see how your personal information will be handled there.

Who do I contact with questions or concerns about this privacy policy?

If you have any questions about data protection or any other matter relating to our real estate agency, we strongly encourage you to contact Kloe Hurrell, our Data Protection Officer. She is here to help you and address any concerns you may have about data privacy and security. You can contact her directly at 514-637-9755, ext. 224, or by e-mail at
Kloe is at your disposal to ensure that your personal information is handled with the utmost care and in compliance with current regulations.

Groupe Mackay Inc. reserves the right to change its privacy policies at any time.

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Privacy Policy